Training Resources

Senior Managers & Certification Regime

Conduct Rules Training 

These Conduct Rules Training courses meet the FCA's annual training requirement in respect of the Conduct Rules. We offer two different courses: 

  1. For team members under the Certification Regime as well as all other team members who need to abide by the Conduct Rules £15 per delegate

  2. For Senior Managers under the Certification Regime £30 per delegate

Should you wish to purchase the training for larger teams rather than on a per delegate basis, please contact We also have a demo version of the training available upon request.

Find out about our other SM&CR downloads and resources

that are specifically designed to support your firm's continued compliance with the Regime. We offer:

  • Guide for Solo Regulated Firms £75

  • Fit & Proper Assessment Template £75

  • Statement of Responsibilities Template £25

  • Template Certificate for the Certification Regime FREE

General Data Protection Regulation

It is impossible to comply with GDPR without training your team. Our resource is a starting point to help ensure you have covered all required areas. Included in this training resource pack are the training slides, activities and tutor notes that provide a detailed framework for a GDPR training session.


Find out about our other GDPR downloads and resources 

that are specifically designed to assist in your firm's compliance with the GDPR and Data Protection Act 2018. We offer:

  • GDPR Compliance Bundle £300 - includes the Training Materials plus all the resources listed, below

  • Data Protection Policy Template £50

  • Data Retention Policy Template £25

  • Data Breach Policy Template £25

  • Supplier Contract Template £50

  • DPIA Template £750

FCA Guidance

Consumer Credit Sourcebook Training Materials

CONC is complex & lengthy, but firms must ensure that their customer-facing staff & management are fully trained on its provisions to ensure compliance with regulatory expectation. This comprehensive training package can be amended to suit the needs of the firm, and of the learners.


The FCA's Expectations on Vulnerable Customers Training Materials

This pack of slides & training materials forms a comprehensive basis for a robust training session aimed at ensuring customer-facing staff understand what vulnerability is, how it can be identified & how to deal fairly with vulnerable customers.


Find out about our other  FCA Guidance downloads and resources that are specifically designed to support your firm on the journey to compliance with regulatory expectation and legislation. We offer:

  • Consumer Credit Sourcebook (CONC) - A Guide £99

  • Dispute Resolution: Complaints (DISP) - A Guide £99

  • NEW! Senior Management, Arrangements, Systems and Controls (SYSC) - A Guide £75

  • Vulnerable Customers - A Guide £75

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