Compliance Insights Articles

Clearly, vulnerability is becoming a central issue in society, as can be seen by the increase in the usage of the word over time. The days of keeping illnesses to yourself are eroding as society changes to a more open, accepting and non-judgemental outlook. As vulnerability and mental health are discussed more, customers seem more willing to ask for help when it is needed. Only last week a client of ours received a call from a customer who was suicidal. Gladly the agent follo