Compliance Insights Articles

The FCA’s latest consultation, CP26/37, proposes significant changes to the Senior Managers and Certification Regime as part of the phased package of reforms (phase 1 changes are already in place). Its aim is to simplify compliance processes while maintaining individual accountability and standards of conduct. For compliance teams, this could mean substantial changes to how they manage staff assessments, responsibilities, appointments and regulatory reporting. Certification a

New FCA complaints reporting requirements take effect from 1 January 2027. This change is very much in line with the FCA’s general direction of travel, placing the focus of vulnerability recording and reporting firmly on the outcomes that vulnerable customers receive. The requirements mean that firms will need not just to identify vulnerable customers, but to record information that demonstrates whether their needs have been understood, addressed and reflected in the outcomes

When a customer takes out credit through a broker, several firms may shape their experience. The lender designs the agreement, the broker explains the offer, and another business may later service the account. Consumer Duty responsibilities run through that distribution chain. But how much checking should each firm do, and when is it reasonable to rely on someone else? The FCA’s proposed changes in CP26/23 put those questions back on the agenda. For consumer credit firms, thi

FCA Regulatory Update: Motor Finance Redress, Consumer Credit Act Reform and AI Cyber Risks

On 24th September, the FCA updated its Consumer Duty focus areas publication. The update does not introduce new rules or change the underlying requirements of the Consumer Duty, but it does provide more detail on the areas where the FCA is planning to shift its focus over the foreseeable. The good news is that we don’t need to prepare for another regulatory change, but we do need to be asking whether existing Consumer Duty arrangements would withstand scrutiny in these focus

To help you plan your goals over the remaining months of 2026, we have pulled together an overview of the key regulatory updates expected over this year and 2027, the key dates for your diary. Date Regulator Initiative Action Autumn 2026 ICO Data (Use and Access) Act 2025 Final versions of updated guidance including guidance on the Right to Rectification and the Right to Restrict Processing. New tools to support firms in deciding which special category data condition for p