Consumer Duty: Techniques to embed the right culture
When a regulatory change occurs, even one as fundamental as the Consumer Duty, it often takes time to bring everybody else on the journey...
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Robert Bell
- May 4, 2023
Staff Training In Modern Financial Services
The rapid pace of regulatory change in financial services regulation is difficult enough; managing staff training in this landscape is...
Robert Bell
- Mar 31, 2022
Internal or External Training – Which Is More Effective?
In an industry as heavily regulated as financial services, the importance of keeping knowledge up to date is well understood. Not only do...
Robert Bell
- Mar 4, 2022
Corporate e-Learning Packages That Suit You
Choosing the right training package can be a challenge, given the huge number of delivery methods and options available. And that’s...
Robert Bell
- Feb 14, 2022
Our Corporate e-Learning Packages Are Expanding
Maintaining knowledge in staff at all levels has never been more important. The Financial Conduct Authority are at pains to highlight...
Robert Bell
- Jul 28, 2021
How to Make Compliance Training More Effective
Compliance training is often seen as dull and difficult, a perception that blights most compliance officers. If the audience anticipates...
Robert Bell
- Jun 16, 2021
Recognising Financial Difficulties: Using Game Based Learning
Debt is a very personal issue, and it means different things to different people. The statistics published over the previous year have...
Robert Bell
- Nov 12, 2020
Conduct Rules Training Extension
As we get closer to the end of 2020, it’s tempting to put preparations for 2021 on the backburner. However, the new year is just around...
Robert Bell
- Oct 28, 2020
Why Your Firm Needs Financial Difficulties Refresher Training in the Current Climate
A speech delivered this month by Nisha Arora, the FCA’s Director of Consumer and Retail Policy stressed the importance of firms ensuring...
Robert Bell
- Sep 26, 2020
Why We Use a Game-Based Approach to Compliance Training
We have been providing compliance training to the financial sector for over 25 years. We used to only use face-to-face instruction, but...
Robert Bell
- Sep 2, 2020
Deadline for Conduct Rules Training
The FCA has consulted to extend the deadline for solo-regulated firms to have undertaken the first assessment of the fitness and...
Robert Bell
- Aug 20, 2020
GDPR: The Importance of Training
A recent EU Commission report has assessed that, two years after implementation, GDPR has successfully updated data protection law for...
Robert Bell
- Aug 11, 2020
Misconceptions about Game Based Training for the Financial Services Sector
Game based training has been around for years now, but there are still some misconceptions about its use, especially within professional...
Robert Bell
- Jul 22, 2020
The FCA's Expectations for Fair Treatment of Vulnerable Customers
With this week marking four months since the beginning of the lockdown in March 2020 and some early signs of recovery currently on the...
Robert Bell
- Jun 16, 2020
A Hub of Compliance Training Courses
RB Compliance proudly announces our partnership with LemonadeLXP, the all-in-one learning experience platform for financial institutions....
Robert Bell
- Jun 9, 2020
How to Make Compliance Training Engaging For Distance Learners
The COVID-19 crisis has forced companies to let their people work from home. This imposed experiment has shown that companies with...
Robert Bell
- Feb 26, 2020
How to Educate Your Team on Changes to FCA Regulation
A collective “sigh” emanates from the room. Not an unusual response to additional compliance training. Traditionally seen as the “heavy”...
Robert Bell
- Feb 5, 2020
Advantages of Game Based Learning
If there’s one common misconception about compliance training, it’s that the training itself – some might say like the rules and...
Robert Bell
- Jan 28, 2020
Putting Refresher Compliance Training First
I’m sure you’ll recognise this scenario: A member of staff joins a financial services firm, they receive a first rate induction...
Robert Bell
- Oct 31, 2019
What Senior Managers Need to Be Doing Now for the SM&CR
As solo-regulated firms are preparing to leave behind the Approved Persons Regime and implement the Senior Managers and Certification...
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