Compliance Insights Articles

From September 2026, the FCA will introduce important changes to how firms must identify, assess, and manage non-financial misconduct . This marks a clear shift in regulatory expectations — and one that firms cannot afford to overlook. What is changing? Non-financial misconduct (NFM) refers to behaviours such as: Bullying or harassment Discrimination Serious personal misconduct that raises questions about an individual’s integrity While firms have always been expected to cons

Navigating the regulatory landscape in the financial services, debt collection, and consumer credit sectors can be challenging. The Financial Conduct Authority (FCA) sets out detailed rules and guidance to ensure firms operate fairly and transparently. One critical resource for compliance is the Consumer Credit sourcebook, commonly known as CONC. Mastering this sourcebook is essential for businesses aiming to meet regulatory expectations and avoid costly penalties. In this po

With the FCA’s motor finance redress scheme now published , the focus for lenders and brokers shifts to next steps in line with the scope, timelines and expectations. The regulatory message is clear: firms are expected to evidence decision making and to put in place the resources needed to handle large-scale customer redress. There are tight deadlines and expectations around early readiness, including the need to articulate delivery approaches to the FCA. Firms that delay now

The FCA have updated their good practice and areas for improvement webpage with extra insight on how smaller firms can meet the requirements. The key points are: The FCA want smaller firms to feel confident in delivering the Duty via a proportionate approach based on their size and activities. They found areas of good practice from firms of all sizes and as such, much of the good practice cited applies to firms of all sizes: all firms should be able to monitor customer outco

FCA Regulatory Update Here is our March regulatory update, bringing you up to speed with what's going on in the world of the FCA and ICO. Credit Information Market Study The FCA are consulting on proposals to improve how consumer credit information is shared . If the proposals go ahead, firms that share information with one Designated Consumer Credit Reference Agency (DCCRA) will need to share the information with other DCCRAs to ensure that more comprehensive and better-qual

Obtaining FCA authorisation is a critical step for businesses operating in financial services, debt collection, and consumer credit sectors. The process can be complex and demanding, requiring a clear understanding of regulatory expectations and thorough preparation. I want to share practical insights and guidance to help you approach FCA authorisation with confidence and clarity. Understanding FCA Application Support UK When applying for FCA authorisation, many businesses fi