Compliance Insights Articles

Aug 28

Regulatory Round Up: August 2024

Following earlier work on the consumer duty in the insurance industry, the FCA published a report on 21 August on issues around...

CONC Updates – What this means for supporting customers in financial difficulties

Robert Bell

Aug 22

CONC Updates – What this means for supporting customers in financial difficulties

There is some cause for optimism in the industry as Bank of England interest rates are slowly lowered, with most being cautiously...

Supporting Vulnerable Customers – A strategic win for businesses too

Robert Bell

Aug 15

Supporting Vulnerable Customers – A strategic win for businesses too

Supporting vulnerable customers is going to be particularly important for financial services firms over the next 12 months. Undoubtedly,...

Robert Bell

Aug 8

Consumer Duty, The Future

There we have it, almost exactly two years since the Financial Conduct Authority (FCA) released their final guidance, the Consumer Duty...

Robert Bell

Aug 1

Regulatory Round Up: July 2024

The Financial Conduct Authority has proposed extending the current complaint handling pause until 4 December 2025. The pause will allow...

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